FAQ

A: Our factory is in Wenzhou, Zhejiang Province, with over 20,000 sqm of owned production space and multiple automated lines. Annual capacity exceeds 2 billion pieces. Full in-house manufacturing means we control every step – giving Fortune 500 clients supply chain reliability.

A: We are a manufacturer – not a trading company. We own land and build our own factory workshop, 7 floors in wenzhou, cangnan town.

A: We operate ISO Class 7 (10,000-grade) cleanrooms for wet wipes production – the same standard used for pharmaceutical-grade manufacturing, exceeding typical industry requirements.

A: We maintain ISO 9001, ISO 13485, FDA registration, CE certification, and BSCI social compliance. Our wet wipes meet EN, ASTM, and EPA standards for disinfectant claims. Full documentation available upon request. Also have SGS factory audit report for your reference.

A: We manufacture for globally recognized brands including Nike, BMW. Also working with United Airlines, Lysol, and Zeiss , Opteel. These partnerships prove we meet the rigorous quality, compliance, and delivery standards global enterprises demand.

A: We operate under strict 5S shop-floor management. Every batch undergoes in-process checks at multiple stages – raw material inspection, formulation verification, in-line monitoring, and finished product release testing. Retention samples kept for full traceability.

A: Yes. All formulations are tested for skin irritation, preservative efficacy (USP 51), and microbiological limits (USP 61/62). Disinfectant wet wipes have independent lab kill claims. COA and MSDS provided with every shipment.

A: Absolutely. We support FDA registration for the US, CE marking for Europe, and certification for the Middle East. Our team handles documentation so you stay compliant without the headache.

A: Yes – our R&D center has formulation chemists with 10+ years of experience. We also working with famous formulation supplier who working with the biggest wipe brand in China --Deeyeo. Both of us develop custom wet wipes for disinfectant, household, personal care, pet, makeup remover, eyewear, and specialty applications together. Tell us your need, we'll formulate it.

A: Yes. We reverse-engineer existing wet wipes and improve them – lower cost, better wetness retention, gentler on skin, or more sustainable substrates. All formulation data is strictly confidential.

A: We offer spunlace, airlaid, spunbond, and biodegradable options including bamboo and wood pulp-based materials. We recommend the optimal substrate for your application – strength for household wipes, softness for personal care and makeup remover wipes.

A: Yes. We offer plant-based, biodegradable substrates and formulations. We're also developing plastic-free packaging for clients seeking full eco-positioning.

A: Standard development takes 2-4 weeks from brief to lab sample

A: MOQ depends on product type and packaging. For private label wet wipes with custom packaging, typically 10,000 packs. For single-use sachets, around 30,000 pieces. If you are just start the business, we are always happy to support. Contact us for product-specific details.

A: Yes. We reduce MOQs for first orders so new clients can test our wet wipes quality and service. We scale to full production volumes after initial validation.

A: We offer cost-competitive pricing through owned factory, vertical integration, and bulk raw material purchasing. We're not the cheapest – we compete on consistent quality, reliable delivery, and compliance that protects your brand. Transparent quotes, no hidden fees.

A: Yes. Pricing reflects formulation complexity, substrate, packaging format, and active ingredient costs (disinfectant wet wipes with kill claims require premium ingredients). We provide detailed, itemized quotations.

A: For rough estimates, yes – but a precise wet wipes quote requires substrate, formulation, packaging, and volume. We recommend a brief consultation, then firm quotation within 24-48 hours.

A: Yes – free for stock wet wipes (shipping at your cost). For custom formulations requiring R&D, a small sampling fee applies – credited against your first production order.

A: Stock samples, custom formulation samples, packaging prototypes, and pre-production samples. We cover all stages from quality evaluation to final approval.

A: Stock wet wipes samples ship in 2-3 business days. Custom formulation samples take 2-4 weeks depending on complexity. International delivery via FedEx/DHL takes 3-7 business days.

A: Yes – for private label inquiries, we can run sample quantities with your packaging and branding. Requires artwork approval and small setup fee – credited against your first order.

A: 25-30 days after sample approval and deposit, varying by volume and packaging complexity. Express production available for urgent orders.

A: Yes – we export worldwide via sea, air, and express courier. Our Wenzhou location gives easy access to Ningbo and Shanghai ports for efficient logistics. Also we have DDP door to door service.

A: We provide full export documents – commercial invoices, packing lists, bills of lading, certificates of origin, and regulatory certificates. We guide first-time importers through the process.

A: Disinfection wipes, pocket wipes, Eyewear wipes (anti-fog, lens-safe), spot-removing wipes (very popular in Russia), pet wipes, makeup remover wipes, household cleaning wipes, automotive wipes, and industrial wipes.

A: They safely clean lenses without damaging anti-reflective or anti-glare coatings – no streaks. Anti-fog options available. We supply optical chains, electronics brands, and eyewear manufacturers globally. Also we have more than 30 machines, produce very quickly and cost is lower than our competitors.

A: Yes – they've gained strong market share in Russia and surrounding markets for instant stain removal on clothes and shoes. "Melly" is our brand and they are famous in Russian. If you from Russian, you could buy our stock with Chinese package, we could put sticker for you. Also gaining traction in Europe and North America.

A: Daily cleaning pet wipes, deodorizing, antibacterial for skin conditions, and eye/ear cleaning – all pH-balanced for animal skin safety.

A: Yes – we offer hydrogen peroxide and quaternary ammonium compound-based options. Ideal for sensitive surfaces and markets with alcohol restrictions.

A: Yes – both. OEM: manufacture to your spec. ODM: full product development from concept to finished product – formulation, substrate, packaging, production, QC, and logistics. One-stop private label wet wipes solutions.

A: Absolutely. We manufacture client-provided formulations at scale, reviewing for manufacturability, stability, and cost optimization – with full quality control.

A: Yes – soft packs, flip-top canisters, tubs, single-use sachets, travel pouches. We can incorporate your logo, colors, and product information. Artwork turnaround 5-7 business days.

A: Yes – our international sales and support teams are fluent in English, with multilingual support for key markets.

A: Reach out via our contact form, email, or phone. We provide one-on-one consultation – understand your wet wipes needs, confirm specifications, provide quotation, arrange samples, and guide production. Start your Fortune 500-grade supply today.